Privacy Policy

The Ummah Network

Last updated: 13/01/2025

1. Introduction

The Ummah Network (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data lawfully, fairly, and transparently.

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit our website, submit an application, or purchase a membership.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The Ummah Network is the Data Controller for personal data processed through this website.

Contact email: contact@ummah-network.com

3. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to our website

  • Individuals who submit an application

  • Individuals who purchase membership or pay a registration fee

4. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Identity & Contact Data

  • Full name

  • Age and gender

  • Email address and other contact details

b) Application & Profile Data

  • Information provided in application forms

  • Background, values, preferences, and marital intentions

  • Any information voluntarily submitted during the matchmaking process

c) Administrative & Safeguarding Data

  • Records of application review and decisions

  • Consent records

  • Communications with our team

  • Notes relating to safeguarding, integrity, or misuse prevention

d) Payment Data

  • Confirmation of payment and transaction references

  • Payments are processed by third-party providers

  • We do not store full card details

5. How We Use Your Personal Data

We use personal data for the following purposes:

  • To assess eligibility and suitability for the service

  • To verify honesty and genuine marital intention

  • To determine whether an application should be accepted or withdrawn

  • To facilitate marriage introductions where explicit consent is provided

  • To communicate regarding applications or potential matches

  • To maintain safeguarding, compliance, and audit records

  • To prevent misuse, fraud, or abuse of the service

  • To comply with legal and regulatory obligations

6. Lawful Bases for Processing

We process personal data under one or more of the following lawful bases:

  • Consent – where you have given clear permission

  • Contractual necessity – to process your application and provide the service

  • Legitimate interests – including safeguarding users, preventing misuse, and protecting the integrity of the platform

  • Legal obligation – where required by law

7. Special Category Data

Some information you provide may constitute special category data under UK GDPR.

We process such data only:

  • With explicit consent

  • Where necessary for the matchmaking service

  • With appropriate safeguards and restricted access

8. Agreement by Purchase

By purchasing a membership or paying the registration fee on The Ummah Network, you confirm that you have read, understood, and agree to be bound by this Privacy Policy and our Terms and Conditions.

Completion of payment constitutes acceptance of these policies and forms part of the contractual agreement between you and The Ummah Network.

9. Application Withdrawal & Decision Records

Where an application is withdrawn or rejected due to:

  • Dishonest or misleading information

  • Incomplete disclosure

  • Lack of genuine marital intention (including applications primarily for visa or immigration purposes)

We may retain limited personal data to:

  • Record the decision made

  • Prevent repeat misuse of the service

  • Demonstrate compliance with legal and safeguarding obligations

Such retention is proportionate and reviewed periodically.

10. Data Sharing

We do not sell personal data.

We may share personal data only:

  • With another member after explicit consent

  • With trusted service providers essential to website operation (e.g. hosting, payments)

  • Where required by law or lawful authority

Women’s personal data and profiles are never shared without explicit permission.

11. International Data Transfers

We do not intentionally transfer personal data outside the UK.

Where third-party services are used, appropriate safeguards are in place.

12. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the service

  • Meet safeguarding and compliance obligations

  • Resolve disputes or complaints

  • Comply with legal requirements

You may request deletion of your data, subject to lawful retention obligations.

13. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request erasure of your data

  • Restrict or object to processing

  • Withdraw consent at any time

Requests can be made by contacting:

contact@ummah-network.com

14. Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.

15. Cookies

Our website uses essential cookies necessary for functionality.

Additional cookie information can be provided upon request.

16. Complaints

If you believe your personal data has been mishandled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

17. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.